Terms of service

DeepSleep Terms of Service

Effective Date: 12/11/2025

Welcome to DeepSleep. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully before using our website or making a purchase.

1. Acceptance of Terms

By using our website or purchasing a product from DeepSleep, you agree to these Terms, as well as our Privacy Policy and Return & Refund Policy. If you do not agree, please do not use our site or services.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase or use our services. By using DeepSleep, you confirm that you meet this requirement.

3. Product Information

We strive to display accurate product descriptions, images, and prices. However, we do not guarantee that all information is completely error-free. DeepSleep reserves the right to correct errors or update information at any time without prior notice.

4. Orders and Payments

All orders are subject to acceptance and availability.

  • DeepSleep reserves the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized activity.

  • Payment must be made in full at the time of purchase through our approved payment methods.

  • Prices are listed in RAND, and applicable taxes or fees will be calculated at checkout.

5. Shipping and Delivery

We aim to process and ship all orders promptly. Delivery times are estimates and may vary depending on your location and shipping carrier. DeepSleep is not liable for delays beyond our control once the order has been dispatched.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.
Please review the policy [insert link] before initiating a return.

7. User Accounts

If you create an account with DeepSleep, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

8. Intellectual Property

All content on the DeepSleep website—including text, images, logos, designs, and trademarks—is the property of DeepSleep or its licensors. You may not copy, reproduce, distribute, or exploit any content without our written consent.

9. Limitation of Liability

To the fullest extent permitted by law, DeepSleep is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim related to a product or service will not exceed the purchase price paid.

10. Warranties Disclaimer

All products are provided “as is” and “as available” without any warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

11. Indemnification

You agree to indemnify and hold harmless DeepSleep, its employees, partners, and affiliates from any claims, damages, or expenses arising from your use of our website, products, or breach of these Terms.

12. Changes to Terms

DeepSleep reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after such changes constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.